FAQs

❓ Frequently Asked Questions (FAQ) – Ardhaangini

🛒 1. How can I place an order on Ardhaangini?

You can browse our products, add your desired items to the cart, and proceed to checkout by filling in your shipping details and selecting a suitable payment method.

💳 2. What payment methods are available?

We offer:

• Online Prepaid Payment (via Razorpay)
• Cash on Delivery (COD) within India

💰 3. Is there any extra charge for Cash on Delivery?

Yes, a nominal 2% COD charge is applicable on COD orders to cover handling and verification costs.

🚚 4. Do you offer free shipping?

Yes, we offer Free Shipping across India on orders above ₹999.

Standard shipping charges apply to orders below ₹999.

🌍 5. Do you ship internationally?

Yes, Ardhaangini offers international shipping to selected countries. Shipping charges and delivery timelines may vary depending on the destination.

🕒 6. How long does it take to deliver my order?

• India: 4–7 business days
• International: 7–15 business days

Delivery timelines may vary based on location and courier availability.

📲 7. Will my COD order be verified?

Yes, COD orders may be verified via call, SMS, or WhatsApp before dispatch to ensure successful delivery.

🔁 8. Can I return my order?

Returns are accepted only for damaged, defective, or incorrect products within 7 days of delivery, provided the item is unused and in its original condition.

Please refer to our Return & Refund Policy for detailed information.

🎨 9. What if the product color looks slightly different?

Slight color variations may occur due to photographic lighting or screen resolution differences. Such variations are not considered defects.

📦 10. How can I track my order?

Once your order is dispatched, you will receive a tracking link via email or SMS to monitor your shipment status.

🚫 11. Can I cancel my order?

Orders can be cancelled before dispatch. Once dispatched, cancellation requests may not be accepted.

📩 12. How can I contact customer support?

For any queries, please contact us at:

📧 support@ardhaangini.in

Our support team will respond within 24–48 business hours.